Towing FAQs
What is the difference between a tow truck and a wrecker?
The difference between a tow truck and a wrecker is that a tow truck is used to tow a car to a nearby location, while a wrecker is used to tow a car to a more distant location.
How do I know if I need a tow truck or a wrecker?
You should use a tow truck if you need to be towed to a nearby location, and you should use a wrecker if you need to be towed to a more distant location.
What is included in the cost of towing services?
The cost of towing services includes the cost of the tow truck or wrecker, as well as the cost of the driver’s time and labor.
How will I know how long the towing process will take?
You will not be able to estimate the duration of the towing process until the driver arrives at your location. However, you can expect the process to take at least an hour.
What happens if my car breaks down while it is being towed?
If your car breaks down while it is being towed, the driver will take it to the nearest service station for repairs.
Is it possible to get a tow truck or wrecker without having to wait for hours?
It is possible to get a tow truck or wrecker without having to wait for hours, but you may need to pay an additional fee.
Can I cancel or change my tow truck or wrecker order?
You can cancel or change your tow truck or wrecker order, but you may need to pay an additional fee.
What should I do if I lose my car while it is being towed?
If you lose your car while it is being towed, you should contact the driver immediately.
What should I do if there is damage to my car while it is being towed?
If there is damage to your car while it is being towed, you should contact the driver immediately.