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At J&J SRT Towing Services, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.

By using our services or website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Contact Information: Name, phone number, email address, and physical address.
• Vehicle Information: Make, model, license plate number, and location.
• Service Details: Type of towing or roadside assistance requested.
• Usage Data: Information about your device and how you interact with our website (e.g., IP address, browser type, referring/exit pages).
• Payment Information: If applicable, billing details for completed services.
  
  

2. How We Use Your Information

We use the collected information to:

• Provide towing and roadside assistance services.
• Communicate with you regarding appointments, updates, or emergencies.
• Improve our website and customer service.
• Send you service confirmations, invoices, or follow-ups.
• Comply with legal obligations or protect our legal rights.
  
  

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Third-party service providers who help us operate our business (e.g., payment processors, dispatch platforms).
• Law enforcement or government authorities if required by law or to protect our legal interests.
• Affiliates or partners in connection with joint services or promotions (with your consent).
  
  

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, so we cannot guarantee absolute protection.

5. Your Choices & Rights

You may:

• Request access to the information we hold about you.
• Ask for corrections or deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise your rights, please contact us at [insert email address or phone number].

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to disable cookies, but some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

J&J SRT Towing Services
Phone: (470) 604-5928
Email: srttowingatl@gmail.com
Location: College Park, GA